FAQs

Avente Jewels specializes in a wide range of gemstone jewelry, including rings, necklaces, bracelets, earrings, and custom-designed pieces. We offer gemstones such as sapphires, emeralds, rubies, amethyst, aquamarine, and more.

We offer both natural and lab-created gemstones. Natural gemstones are sourced from the earth, while lab-created gemstones are made in controlled environments. Both types are high-quality and available across a wide price range.

Absolutely! We offer bespoke jewelry design services, allowing you to create personalized pieces with your preferred gemstones, metal types, and settings.

Each gemstone has unique care requirements. Generally, we recommend storing your gemstone jewelry in a soft pouch, cleaning it with a gentle soap and water solution, and avoiding harsh chemicals or exposure to direct sunlight for extended periods. We also offer professional cleaning and maintenance services.

Yes, we provide certificates of authenticity for most of our gemstones, detailing their quality and origin. For certain high-value gemstones, we also offer third-party certifications from recognized gemological labs.

We offer a 30-day return and exchange policy on most of our jewelry. Custom-made or personalized items may not be eligible for returns, but feel free to reach out, and we’ll work to ensure you're satisfied with your purchase.

You can use our online ring sizing guide to find your perfect fit at home. If you're unsure, our customer service team is always ready to help.

Yes, we offer international shipping to many countries. Shipping fees and delivery times vary based on location, and we ensure all packages are securely packed and insured.

We accept major credit cards, PayPal, and bank transfers.

We prioritize responsible sourcing and work with suppliers who adhere to ethical practices, ensuring that our gemstones come from conflict-free zones and are mined with respect for environmental and social standards.